Full year warranty against manufacturing defects

Customer Service : 01550904058

14 days for free returns

Top Frequently Asked Questions

How is the purchase verified through the official VGR website?

To protect the rights of both customers and the company, proof of purchase must be provided through a picture of the order label on the shipping company’s outer packaging (flyer) or by providing the order number registered on our website or a screenshot of it.

Do I use any charger head to charge the machine?

Please be careful not to use fast charger heads other than the power mentioned on the machine box, which is often 2 amps, which causes damage to the battery and the machine board.

How long does it take to deliver orders?

All orders are usually delivered within a maximum of 3 to 5 working days except Friday.

Note that orders are not taken out to the shipping company until after confirmation through customer service, and orders that arise after five o'clock Egypt time are counted orders from the next day in the shipping period mentioned earlier. Also, requests with unclear addresses, such as mentioning the region, city or neighborhood of the governorate, will not be considered.

What payment method is currently available?

Currently, we only have cash on delivery as a payment method.

Do you provide product maintenance?

Yes, we offer maintenance for all our products even after the warranty period, but according to our warranty policy for purchases made through our site only, and we are not responsible for any purchases made outside our website.

Testimonials

I have been using VGR personal care products for a while, and frankly I am very happy with their quality. Their cutting-edge technologies make results efficient and fast, and I'm very comfortable with their products. There is no problem with tracking the order. Very excellent experience!

Haitham Mahmoud

"My experience with VGR was amazing! I loved the quality and effectiveness of the products, and I felt the difference in caring for my skin and hair from the first use. Excellent customer service and the ease of the return process that I tried once was more than expected. Their products are very valuable, and I am very happy with my choice!

Mai El Demerdash

I have been using VGR shavers for a while, and it makes a very good difference. The quality is high and the cutting and trimming efficiency is excellent. The customer service is great, they always respond quickly and help me with any queries. Excellent experience in every way!

Tariq Khalifa